How much notice do you need?
As much as possible, ideally 3-6 weeks but at least one week in advance.
All bookings are heavily dependent on availability as we are a small company with a large amount of bookings.
Placing your order
To place your order please email us at firstname.lastname@example.org with the information requested below.
If you would prefer to call our number is 07813282587. Due to my busy baking schedule I am not always able to answer the phone straight away. For a quick or urgent response please email!
When you contact us please give us as much information as possible. The following information is very helpful in ensuring your enquiry is dealt with efficiently:
1) What you would like to order, including sizing and any special requirements.
2) What date you would like your order for.
3) Collection or Delivery?
4) If you would like delivery please be specific with the delivery address, or at very least, the area – please note that we can only mail order certain products and that we offer limited local delivery.
How to Pay
All orders must be paid for in full before despatched, delivered or collected – NO EXCEPTIONS!
We can accept Cash if delivered to us in person.
We can accept Cheques and these need time to clear so please allow for this when planning your order.
We can accept Bank Transfer (our preffered method of payment)
We can accept Paypal, which is an online Credit and Debit Card Payment System. You do not need a Paypal account to pay this way – we can invoice you direct where you can go onto pay as you would with any online card transaction. There is a 3.4% Fee if paying by Paypal.
*At this present time we DO NOT have the facilities to take any card payments by telephone*
Last Minute Orders
We are a small company so we need as much notice as possible for an order.
If you have left it till last minute (ooops!) and wish to enquire about a late order please do so by email only.
If you call we may not be able to get back to you straight away, therefore we ask that you enquire by email so that we can deal with the order as quickly as possible.
If we can accommodate you we will email you the options we can offer and we can send you the details for a Paypal payment as this is the only payment we can accept at short notice.
We ask that you try and be flexible as we may not be able to offer exactly what you need, especially so if you are trying to order for the weekend.